Return Policy

Return and Refund Policy at Eleanor & Sisters Boutique

At Eleanor & Sisters Boutique, we are committed to providing our customers with excellent service and a pleasant shopping experience. Our return and refund policy is carefully designed to ensure your maximum satisfaction. Please read the following carefully.

100% Money-Back Guarantee on New Products We offer a full money-back guarantee on all new products, except for promotional items. Discounted products are not covered by this guarantee.

No Returns on Sale Items Products purchased during a sale are non-returnable. These purchases are final and cannot be returned or exchanged, even if the wrong size is ordered. Please choose carefully before purchasing.

Return Shipping Costs The customer is responsible for the cost of return shipping. Eleanor & Sisters Boutique does not refund return shipping fees and is not liable for any costs associated with the return process.

Return Period Returns must be initiated within 30 days of receiving your order. After this period, returns will not be accepted. Please adhere to this timeframe to remain eligible for a return.

No Exchanges on Sale Items Sale items cannot be exchanged, even for a different size. Please make sure you select the correct size before completing your purchase.

100% Guarantee on Defective Products We stand fully behind the quality of our pieces. If a product has a manufacturing defect, it may be returned for a full refund or exchange, according to your preference.

Return Process To initiate a return, please email us at info@EleanorSistersBoutique.com. Once your return is approved, you will receive detailed instructions for the next steps.

Required Return Form Returns that do not include a correctly filled-out return form cannot be processed. Please ensure the return form is included in your package to ensure smooth handling of your request.

Summary At Eleanor & Sisters Boutique, your satisfaction is everything to us. By following our return and refund policy, we ensure that every return is handled efficiently and fairly. If you have any questions, do not hesitate to reach out to our customer care team at info@EleanorSistersBoutique.com. We are always here for you.